The Pipkins Mobile App for iOS represents the next stage in the evolution of Mobile Workforce Management – an app-based solution.
The Pipkins Mobile App for iOS version 1.1 allows agents to manage their schedules within parameters set by their workforce manager, as well as the ability to send alerts notifying supervisors of a schedule disruption such as a late arrival due to being stuck in traffic or being unable to work due to a sick child, etc. Also included are Time Clock In/Out, Vacation Planner and Self-Scheduling functionality.